Privacy Policy

We collect information you voluntarily provide when you contact us or request a free estimate. This may include your name, email address, phone number, and any details you share about your project needs (such as the type of flooring, square footage, or timeline).

We may also automatically collect certain technical information, such as your IP address, browser type, and pages visited, to help us improve our website and services.

We use the information we collect to:

• Respond to your service inquiries and provide free estimates
• Send appointment confirmations, reminders, and responses to service inquiries
• Schedule and coordinate your flooring or tile installation project
• Provide customer support and communicate about your project
• Improve our website, services, and customer experience

Message frequency varies based on your interactions with our service. You may receive messages related to appointment confirmations, scheduling reminders, and responses to your inquiries.

If you provide your phone number and opt into our SMS services, we may send you text messages regarding appointment confirmations, reminders, and responses to your service inquiries. Message frequency varies based on your interactions with our service.

By opting into our SMS services, you represent that you are at least 18 years of age. You can opt out of text messages at any time by replying "STOP" to any message you receive from us.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or trade your personal information to third parties. We may share limited information with subcontractors and service providers who assist us in delivering our services (such as customer service or project coordination), and only to the extent necessary to perform those functions on our behalf.

We may also disclose information when required by law or to protect our rights, property, or safety, or that of our customers or others.

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. This includes using SSL encryption for form submissions on our website to help ensure your data is transmitted securely.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take steps to delete it.

By opting into our SMS services, you represent that you are at least 18 years of age.

You have the right to access, correct, or request deletion of the personal information we hold about you. You may also opt out of receiving marketing or SMS communications at any time by replying "STOP" to any text message or by contacting us using the information below.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us using the information below.